/FAQs

FAQs

Q: Can I get samples for testing?

A: Yes, samples are available anytime for your testing and evaluation.

Q: What is your warranty period?

A: We provide a one-year warranty for our products.

Q: What should I do if there is a problem with the product?

A: If you experience any quality issues, please contact us immediately using the contact information provided on our website. Our team will assist you and work with you until the issue is resolved to your satisfaction.

Q: How are the products shipped?

A: Samples are usually shipped by express courier such as DHL, FedEx, or UPS. For bulk orders, we generally offer DDP air freight, DDP sea freight, or road transportation. For some countries where DDP service is unavailable, shipping methods will be arranged according to the specific situation.

Q: What is the MOQ (Minimum Order Quantity)?

A: The MOQ varies depending on the product model. Please contact us through the information provided on our website, and we will reply to you as soon as possible with the details.

Q: How can I place an order?

A: Please contact us through the contact information on our website. Our team will respond promptly and assist you with the ordering process.